PRIVACY POLICY
Last Updated: May 31, 2026

We at VAYELA LLC respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our website, purchase services and any related products, resources, or deliverables, or engage with Us on social media, as well as Your own rights to the information We collect.

Please read this Privacy Policy carefully. We will alert You to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to review this Privacy Policy periodically, when You use Our website for any purpose or engage with Us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

This Privacy Policy does not apply to third-party websites, products, or services, even if Our website links to them or they link to Our website. We recommend you review the privacy practices of those third parties before sharing any personal information with them or accessing their websites.

INFORMATION THAT WE COLLECT
We collect a variety of information from You when You visit Our website, purchase our services and any related products, resources, or deliverables, or interact with Us on social media. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests. The information We collect may include:

PERSONAL DATA 
Personal Data is information that can be used to identify You specifically, including Your name, shipping address, email address, telephone number, or demographic information like Your age, gender, or location. You consent to giving Us this information by providing it to Us voluntarily. You provide some of this information when You contact Us, register for Our newsletter or make purchases from Us. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Us.

DERIVATIVE DATA
Derivative data is information that Our servers automatically collect about You when You access Our website, such as Your IP address, browser type, the dates and times that You access Our website, and the specific pages You view. Derivative data may also include data collected by third-party service providers and may include cookies, log data, or web beacons. Cookies are discussed more fully below. 

FINANCIAL DATA
We may collect or receive information related to payments and transactions in connection with the services and any related products, resources, or deliverables We provide. Payment information may be collected and processed by third-party payment service providers. We encourage You to review the privacy policies of those providers to understand how they collect, use, disclose, and protect Your information.

HOW WE USE YOUR INFORMATION
Your information allows Us to offer You certain products and services, including the use of Our website, to fulfill Our obligations to You, to customize Your interaction with Our company and Our website, and to allow Us to suggest other products and services We think might interest You. We generally store Your data and transmit it to a third party for processing. However, to the extent We process Your data, We do so to serve Our legitimate business interests (such as providing You with the opportunity to purchase Our services and interact with Our website).

Specifically, We may use the information and data described above to:
  1. Create and maintain client records and service relationships; and
  2. Deliver any products or services purchased by You to You; and
  3. Correspond with You; and
  4. Process payments or refunds; and
  5. Contact You about new offerings that We think You will be interested in; and
  6. Interact with You via social media; and
  7. Send You a newsletter or other updates about Our company or website; and
  8. Request feedback from You; and
  9. Notify You of updates to Our product and service offerings; and
  10. Resolve disputes and troubleshoot any problems; and
  11. Compile aggregated or anonymized statistical information to help operate, analyze, improve, and develop our website, services, and communications; and
  12. Comply with legal obligations; and
  13. Prevent fraudulent activity on Our website.

GROUNDS FOR USING AND PROCESSING YOUR DATA
The information We collect and store is used primarily to allow Us to provide and manage Our services and offerings. In addition, VAYELA LLC may collect, use, and process Your information based on the following grounds:

LEGITIMATE BUSINESS INTERESTS
We may use and process Your data for Our legitimate business interests, which include, among other things, communicating with You, improving Our services, improving Our website, and providing You with the information or products that You have requested.

Performance of a Contract: We may use and process Your information to enter into a contract with You and to perform Our contractual obligations to You.

Consent: We may use Your data, or permit selected third parties to use Your data, based on Your consent to Our use and sharing of that data. You may withdraw Your consent at any time, but doing so may affect Your ability to use Our website or other offerings.

As required by law: We may also use or process Your data as required for Us to comply with legal obligations.

WHY WE DISCLOSE YOUR INFORMATION
We may share Your information with third parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, management of client records and service relationships, entering into contracts with You, communicating with You, taking orders for our services, delivering Our services, identifying trends, protecting the security of Our company and website, and communicating with You regarding services, offerings, and updates. The legal basis for Our disclosure of Your data is both Your Consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests. 

The following are specific reasons why We may share Your information:
Third Party Processing: We may disclose Your information to third parties who assist Us with various tasks, including payment processing, hosting services, email delivery, communications, and customer service. We may not always disclose these third-party processors if not required by law. We do not authorize them to use or disclose Your personal information except in connection with providing Our company with their services. 

By Law: We may share Your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.

To Protect Our Company: We may use Your information to protect Our company, including to investigate and remedy any violations of Our rights or policies. We may also disclose Your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.

Business Transfers: In the unlikely event Our company engages in a merger, acquisition, bankruptcy proceedings, dissolution, reorganization, or similar transaction or proceeding, We may transfer or share Your data as part of that proceeding. In such transitions, customer information is one of the business assets that is acquired by a third party. You acknowledge that such business transfers may occur and that Your personal information can continue to be stored, used, or processed as otherwise set forth in this Privacy Policy.

External Websites and Services: Our website may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage You to review their privacy policies before providing personal information.

Other Purposes: We may disclose Your personal data as necessary to comply with any legal obligation or to protect Your interests, or the vital interests of others or Our company.

TRACKING TECHNOLOGIES
Log Files: Like many other websites, We make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies: We and our third-party service providers may use cookies, web beacons, and similar technologies to operate the website, improve functionality, remember preferences, facilitate communications, maintain security, and support website features. Cookies are small text files stored on Your device that help websites and services function properly.

You may manage or disable cookies through Your browser settings. Please note that disabling certain cookies may affect the functionality of portions of the website.

When You first visit Our website, You may be presented with options regarding the use of cookies and similar technologies. By using those options, You can manage Your cookie preferences in accordance with applicable law.

Pixel Tags: We may use a pixel tag, which is a small graphic file that allows Us to monitor the use of Our website and provide Us with information regarding Your interaction with the website. These tags may collect the IP address from the device You are using, and the browser type. Pixel tags are also used by Our third-party service providers to collect information when You visit Our website.

Email Confirmations: We may receive email confirmations when You open an email from Us. This allows Us to determine if users are responding favorably to Our email communications and to improve those communications. 

Other Technologies: Other data technologies may be used that collect comparable information for security, fraud detection, and similar purposes, to give Us information about Your use of Our website, and to greater improve Our website and service offerings to You.

Please note that, at this time, We do not recognize automated browser signals regarding tracking systems, which may include “do not track” instructions.

WEBSITE ANALYTICS
We may use third-party service providers, including Beehiiv, to help us understand engagement with our website, newsletter, and communications. These providers may use cookies, web beacons, or similar technologies to collect information about interactions with our website, emails, and services. The information collected may be used to analyze trends, measure engagement, improve functionality, and support our business operations.

PROCESSING YOUR INFORMATION
Your information is processed by Us and third party processors. The legal bases for processing Your information may include Your consent, Our legitimate business interests, the performance of a contract, and compliance with legal obligations. Our purposes in processing this information are to administer, maintain, and improve Our website and offerings, to enter into contracts with You, to fulfill the terms of those contracts, to keep records of Our transactions and interactions, to be able to provide You with services and any related products, resources, or deliverables, to comply with Our legal obligations, to obtain professional advice, and to protect the rights and interests of Our company, Our customers (including You), and any third parties. We may process the following data: 
  1. Personal Data such as Your name, address, email address, employment, professional, or business-related information and payment information.
  2. Data about Your usage of Our website, such as Your IP address, geographical information, and how long You accessed Our website and what You viewed. 
  3. Data that You provide Us in the course of using Our services.
  4. Data that You submit to Us when You make an inquiry regarding Our website or offerings.
  5. Data related to Your transactions with Us, including Your purchase of services and any related products, resources, or deliverables. This information may include contact details and payment information.
  6. Data that You provide to Us when You subscribe to Our emails or newsletters, including Your email address and contact information.
  7. Data that You submit to Us via correspondence, such as when You email Us with questions.
  8. Any other data identified in this policy, for the purpose of complying with Our legal obligations, or to protect the vital interests of You or any other natural person.

INTERNATIONAL DATA
Our website is operated from the United States. If You access Our website or provide information to Us from outside the United States, Your information may be transferred to, stored, and processed in the United States or other jurisdictions where We or Our service providers operate.

By using Our website or providing information to Us, You acknowledge that Your information may be transferred to and processed in countries that may have different data protection laws than those in Your country of residence.

DATA RETENTION
We retain personal data for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to conduct Our legitimate business activities, to provide services, to maintain business records, and to comply with applicable legal, accounting, tax, or regulatory obligations. If You request that We delete Your personal data, We will consider such requests in accordance with applicable law, but We may retain certain information where required or permitted by law or where necessary for legitimate business purposes. We cannot control the retention policies of third parties.

SECURITY OF YOUR INFORMATION
We take reasonable steps to protect Your personal data and keep Your information secure. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to Us.

CHILDREN'S PRIVACY
Our website and services are not directed to children under the age of 16, and We do not knowingly collect personal information from children under 16. If We become aware that We have collected personal information from a child under 16, We will take reasonable steps to delete such information in accordance with applicable law. If You believe that a child has provided personal information to Us, please contact Us.

SENSITIVE DATA
We request that You do not submit any sensitive data to Us, via Our contact form, email correspondence with Us, or any other method, including Social Security numbers, health information, genetic information, or information related to Your ethnic origin, religious beliefs, or criminal history. If You do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this privacy policy.

YOUR RIGHTS
You have certain rights with respect to Your personal data, as outlined below. Note that We may charge You a reasonable fee for actions that You ask Us to take with respect to Your data if permitted by law. In addition, We reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.

CONFIRM PERSONAL DATA AND ITS USE
You have the right to request that We confirm what data We hold about You, and for what purposes. You also have the right to confirmation of whether We process Your data or deliver Your data to third-party processors, and for what purposes. We will supply You with copies of Your personal data unless doing so would affect the rights and freedoms of others. 

Change Consent: Where processing is based on Your consent, You may withdraw that consent at any time. Please note that withdrawing consent may affect Our ability to provide certain services, communications, or features.

Request a Copy of Data: You have the right to request a digital copy of the data that We hold about You. 

Transfer Your Data: You have the right to request that We gather and transfer Your data to another controller, in a commonly used and machine readable format, unless doing so would cause Us an undue burden.

Delete All Data: You have the right to request that We delete all data that We hold about You. There are exceptions to this right, such as when keeping Your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. 

Emails and Communications: You may opt out of marketing or newsletter communications at any time by using the unsubscribe link included in Our emails.

Processing: You may, in some circumstances, restrict the processing of Your data, such as when You contest the accuracy of Your data or when You have objected to processing, pending the verification of that objection. In certain circumstances, You may object to or request restrictions on Our processing of Your personal data, subject to applicable law.

Complaints: If You are an EU resident, You have the right to complain to a supervising authority if You believe We are misusing Your data or have violated any of Your rights under this Privacy Policy or applicable law. You may do so in the EU member state in which You reside or have Your place of business or in which the alleged infringement took place. If You are located outside the EU, You may have rights under privacy laws in the jurisdiction where You live.

To exercise any of the rights described in this section, please contact Us at [email protected].

NEWSLETTER PRIVACY
We offer the opportunity for You to subscribe to Our email newsletter. In connection with Your subscription, We may collect personal information such as Your name, email address, and other information You voluntarily provide.

We use this information to send newsletters, updates, announcements, and information related to Our services and offerings. You may unsubscribe from these communications at any time by using the unsubscribe link included in Our emails.

We may retain information relating to current and former subscribers as reasonably necessary for Our business purposes, to maintain records, to comply with legal obligations, and as otherwise permitted by law.